If either does not operate when the door is open the hardware needs to be replaced.
Pella how to remove storm door lock.
If one or both legs are damaged or bent the screw cover strips need to be replaced.
Using a rasp or file carefully remove excess material from bottom of each hole in strike plate about 1 8.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
Steps for replacing the lock and hardware on a storm door.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
The pella contact suggested removing the screw cover strip on the latch side and removing the 5 screws holding the latch side trim.
Place the new mortise lock.
Loosen the set screw.
Remove the lock body.
Pretty scary thinking that storm door wouldn t open properly in case of emergency.
Fit the straight outer leg into the mounting rail first and then snap in the inner leg which may have a hook.
Using an allen key loosen the set screw and remove the interior door handle.
Had to replace this hardware.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
Reinstall strike plate and test operation.
Start at the top end and slide your finger down the strip while pressing firmly.
Remove the screws and cover plates.
Contacted pella storm door service at 866 809 9460.
The hinge rail runs vertically along the hinge side of the door.
Use the screwdriver to chisel out any wood in the frame that may prevent the door from latching.
Move the latch to the left or right as needed.
Once the door is open operate the handle and turn the deadbolt.
This loosens the tension in the hinges to make the door easier to open.
Use pencil to mark on strike plate location of deadbolt and spring latch.
The storm door guy does a step by step walk through on how to disassemble a storm door handle in this case specifically a pella select or ashford model.